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1. How do I get a copy of my birth certificate, marriage license, or divorce decree?
2. How do I get a copy of a death certificate?
3. How do I apply for a banner, special event, or vendor permit?
4. How do I contact Public Works?
5. How do I contact Building & Housing?
6. How can I contact the Recreation Department?
7. How do I contact Parking Services?
8. How do I contact the Police Department?
9. What voting ward am I in?
10. What are your hours of operation?
11. Where is the Public Library located?
12. How do I sign up for public announcements?
13. How can I pay bills?
14. Where can I park when paying my bills?
15. How can I pay my bills on the weekend?
16. Are you the courthouse?
17. Does the Municipal Building have free wireless?
18. Where can I pay my sewer bill?

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1. Can I get a building permit online?
2. Can I pay for my permit online?
3. How do I register as a contractor with the Borough of West Chester?
4. How often do I need a rental inspection?
5. How can I find the current approved student home list?
6. What hours of the day can construction work be performed in the borough?
7. Does the borough require a Use and Occupancy Certificate on the resale of an existing building?
8. Who do I call for a plumbing or HVAC inspection?
9. Who are the electrical underwriters approved by the borough?
10. How many hours after the snowfall do I have to shovel my sidewalk?
11. I need to repair my sidewalk, do I need a permit?
12. Am I permitted to post advertisements in the borough?
13. Do I need a permit to install a shed in my yard?
14. Where Can I find the Borough Zoning Code?

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1. When do I call for help?
2. Who do I call if I don't call 911?
3. What will the dispatcher ask you?
4. What if I dial 911 by mistake?
5. What are the hours of the Dispatch Center?

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1. Where is the courthouse?
2. Who collects Local Earned Income taxes?
3. Does the Borough require business licenses?
4. Where do I pay my parking ticket?
5. Do you have a lost and found?
6. How Can I File a Right to Know Request?

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1. How can I obtain Residential Parking Permit?
2. How do I pay my citation?
3. I have already paid the citation, Why am I being charge for it again?
4. How can I contest my citation?
5. What if I am dissatisfied with the outcome of my dispute?
6. When are Parking Meters Enforced.
7. Why did I get a citation when I parked on expired meter and was gone just for a few minutes?
8. Why did I get this ticket when there wasn’t a “no parking” sign?
9. Can I receive a parking ticket for Parked on Private Property?
10. What if there are no signs immediately in front of my spot? How do I know how long I can park there?
11. I only parked for 2-3 minutes and had my flashers on, so why did I get a ticket anyway?
12. Why did I get a citation for parking the wrong way?
13. Why was I ticketed for being parked in the yellow when a small section of my car was actually in the yellow?
14. I received a citation for the 1, 2 or 3 hour maximum, but there was no chalk marks on my tires?
15. Where do I report a non-functioning meter?

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1. Who do I speak with to run an event in the Borough?
2. Which park has a pavilion?
3. How do I register for summer camp?
4. When is the Halloween Parade?
5. Who do I speak with concerning financial aid for summer camp?
6. How do I apply for financial aid for summer camp?
7. Do you take Credit Card payments?
8. Can I reserve a spot for a program or event over the phone?
9. Are any bus trips offered?
10. Who runs the Christmas Parade?

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1. How I do I file a police report?
2. How can I pay a traffic or non-traffic ticket?
3. How can I get property returned?
4. How can I get a copy of a police or accident report?
5. How can I file a citizen’s complaint?
6. How can I find the status of my case?
7. How do I know what judge is handling my case?
8. Can I get fingerprinted at the police station?
9. Can I file a Police Report over the telephone?

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1. Are the police officers in the West Chester Police Department being trained to deescalate altercations by using peaceful conflict resolution strategies?
2. Are the police officers in the West Chester Police Department prohibited from using carotid restraints (chokeholds, strangleholds, etc.)?
3. Are the police officers in the West Chester Police Department required to intervene if they witness another officer using excessive force? Will officers be reprimanded if they fail to intervene?
4. Are the officers in the West Chester Police Department required to give a verbal warning to citizens before drawing their weapon or using force?
5. Are the officers in the West Chester Police Department required to report each time they threaten to or use force on citizens?
6. Are the officers in the West Chester Police Department trained to perform and seek necessary medical action after using force?
7. Is there an early intervention system enforced to correct officers who use force?
8. Do the West Chester Police use body cameras?
9. What can I do as a concerned citizen?

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1. How do I apply for a dumpster permit?
2. How do I apply for a street opening permit?
3. What day is my trash and recycling collected?
4. What can I put out with my recycling?
5. What can I put out with my trash?
6. Where can I buy borough disposal bags?
7. When is bulk trash week?
8. Where can I dispose of special recycling?
9. What can I put out for yard waste collection?
10. How can I sign up for the borough's tree planting program?
11. When does street sweeping occur in my neighborhood?
12. When does the borough call a snow emergency?
13. Where can I park my car if an emergency is called?
14. How can I pay my water and sewer bill?
15. What is the Solid Waste Collection Schedule?
16. What us Recyclable Collection Schedule?

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1. Is there is a minimum monthly charge for sewer?
2. How is my sewer bill determined?
3. How do I handle a bill discrepancy?
4. What do I do if I did not receive my sewer bill?
5. What are the sewer rates?
6. Payment Information

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1. Who declares a snow emergency?
2. When are snow emergencies declared?
3. Why are snow emergencies declared?
4. How can I find out when a snow emergency has been declared?
5. How long does a snow emergency last?
6. Where can I park during a snow emergency?
7. Where are the snow emergency routes?

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1. What is the Stream Protection Fee?

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1. Covid-19 & Real Estate Taxes
2. What are the payment options for taxes?
3. What if my taxes are in escrow?
4. Are postmarks acceptable?
5. What if I am no longer the property owner?
6. What if I need to change my address or if it incorrect?
7. What if I did not receive my tax bill?

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1. How do I order a tree?