Frequently Asked Questions
Below you will find information that might help you understand how to find things or learn about information you might need to know about your city or town.
Administration
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You can contact Chester County at 610-344-6000 or visit their online resource.Administration
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Contact Chester County at 610-344-6000 or visit their online resource.Administration
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Access our government forms resource or send an email request describing what you need.Administration
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You can call 610-696-5282 or visit the Public Works online resource.Administration
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You can call 610-696-1773 or visit the Building and Housing online resource.Administration
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Contact the department by phone at 610-436-9010 or visit the Recreation Department online.Administration
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Call 610-696-4521 to speak with someone from Parking Services, or visit their online resource for more information.Administration
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Contact the Police Department for non-emergencies at 610-696-2700. For emergencies, dial 911.Administration
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Access our online voting ward resource where you can view a voting wards map for West Chester.Administration
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Administration
The borough Administration Office is open Monday through Friday, 8:00 a.m. to 4:00 p.m.
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The Public Library is located at:Administration
415 N. Church St.
West Chester, PA 19380
Access the West Chester Public Library website for more information. -
The borough uses a service for announcements and you can sign up here.Administration
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Bills can be paid by either cash or check.Administration
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There is a municipal parking lot available for borough-related business in the back of our building located at 401 East Gay Street.Administration
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You may place payments in the drop box located in our parking lot. It is locked and checked every business morning.Administration
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No, we are the borough. The Chester County Courthouse is located at 201 West Market Street and can be reached at 610-344-6000.Administration
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Yes and the access code is posted in all of the public meeting areas.Administration
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o You can drop your check and voucher at the Borough building (Finance window or box in parking lot), and they will mail it to Aqua every Friday (as a courtesy). o You can pay in cash at Giant Food Store (698 Downingtown Pike or 1375 East Boot Road) and ShopRite (1115 West Chester Pike). o Both e-billing and zip-check are available. Go to www.aquaamerica.com.Administration