News Flash


Posted on: January 18, 2024

Did You Know that the Borough is Now Managing Property Tax Collection?


Frequently Asked Questions about Borough-managed Property Tax Collection


Q: Why is the Borough now collecting property taxes instead of the County?

There are several reasons for this change: 

  • Increased Efficiency: By consolidating tax collection under the Borough administration, we can streamline processes, reduce redundancy, and achieve cost savings.
  • Improved Communication and Service: Having a local point of contact for Borough property tax matters will simplify communication for residents and property owners, leading to quicker resolution of inquiries and concerns.
  • Greater Local Control: Bringing tax collection in-house allows the Borough to tailor policies and procedures to better meet the specific needs of our community. 

Q: My mortgage company handles property tax payments through an escrow account, do I need to do anything?

You will need to forward your tax bill to your mortgage company. 

Q: How will I know when my new tax bill is due and where to send my payment?

Starting with 2024, you will receive your property tax bills in the mail from the Borough of West Chester. Your bill will indicate the due date and payment options, including online, mail, and in-person locations.  

Q: Will my existing property tax exemptions still apply?

Yes, all existing exemptions will continue to be honored by the Borough. 

Q: How will this affect the appeals process?

The process for appealing your property tax assessment remains unchanged. You can still file an appeal with the Chester County Board of Assessment. 

Q: What happens if I miss a payment under the new system?

Late payment penalties and delinquency procedures established by the Borough will apply to all past due property taxes. You can find more information about these policies on the Borough website at

Q: Who can I contact if I have questions or concerns?

You can call the Finance Department at 484-887-2796 or email at

Q: Can I choose to still pay my municipal taxes to the County?

No, due to the transition, the County will no longer be accepting property tax payments for Borough of West Chester properties. Please use the designated payment options provided by the Borough's Finance Department. 

Q: The County’s website still states I can pay my West Chester Borough property taxes through them, is that correct? 

No, the County’s website may still list out-of-date information.

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