News Flash


Posted on: December 20, 2018

Aqua Work Scheduled in Downtown West Chester


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As part of our continuing infrastructure improvement program, Aqua Pennsylvania (Aqua) will replace the existing 8-inch cast iron water main on the following street in West Chester Borough, Chester County:

  • Gay Street between North Matlack and Church streets

The new 8-inch ductile iron main will increase service reliability, reduce the potential for discolored water and improve firefighting capabilities in the area. The $600,000 project is scheduled to begin Monday, January 7, 2019 with the installation of 1,600 feet of 8-inch ductile iron pipe, with completion expected in March. Aqua will have an inspector on the job each day to answer your questions. 

Following the installation of the new water main, there will be a period of time during which the main will be chlorinated and tested before being put into service. Activity on the job site will be limited during this phase. Once testing has been completed, we will transfer each water service and any fire hydrants onto the new main, then make the final connections on the side streets and abandon the old main. It is important to note that the trench will be covered with temporary black top at the end of each work day.  Permanent restoration will be complete in the spring of 2019.

  • A detour will be in place for all work on Gay Street, and work hours will be from 7 a.m. to 4 p.m.

Access will be provided for emergency, mail and trash services. We will notify customers 24 hours in advance of any scheduled shutdown. However, as with any construction project, an emergency shutdown might be necessary. If so, we will restore service as soon as possible. 

If it is determined that an Aqua-owned lead service line feeds your property, Aqua will replace it during the project. If you own a lead service line, we encourage you to replace it as soon as possible. Aqua will provide you with instructions for flushing your plumbing and will contact you within 1-2 business days to arrange for water testing if a lead service line is encountered.

If you have any questions regarding the project, please contact me at 610.430.0747. Should you have an emergency, including a water quality issue, please call our Customer Service Department or emergency dispatcher at 877.987.2782.

We appreciate your patience and cooperation during this construction while we make important improvements to the water distribution system.


Jim Rosser

Construction Superintendent – Great Valley Division

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