Parking Services 

The Parking Services Department helps provide information and enforcement of parking regulations within the Borough of West Chester. The department consists of six Parking Enforcement Officers, three Parking Services Clerks and one Parking Director. 

For general questions regarding parking in the Borough or our parking permit program, please email


  • All Parking Service disputes must be submitted through the online portal.
  • All Parking Service disputes must be submitted within 7 days from the date of the original ticket. The office will respond within five (5) business days. If no response is received, email the Director of Parking Services. 
  • If a ticket appeal is denied, the requestor has the opportunity to appear before a judge in District Court. Please note, that this could incur the court costs in addition to the original ticket fine.
  • As a matter of policy, the following are not acceptable as grounds for appeal:
  • Another person was driving your vehicle
  • Conflicts or tardiness going to or returning from appointments
  • Failure to have an appropriate, sufficient amount of coins or alternate payment methods
  • Inability to find a valid parking space/ Unavailability of parking spaces
  • Lack of knowledge of the Borough’s parking regulations
  • Forgetfulness
  • Failure to display permit
  • Inability to see sign
  • Insufficient funding to pay ticket
  • Short parking duration

*If your dispute is regarding a ticket written by a West Chester Police Officer, you may reach out to the Police Department to contact the WCPD directly. The Parking Services Department does not have the ability to manage disputes on tickets written by Police. Otherwise, you may need to resolve the issue in court.


If you do not have a parking ticket and need ticket information contact the Parking Services office at 610-696-4521 for assistance.

Disputing Parking Tickets

If you would like to dispute a parking ticket, click here.


The Borough of West Chester owns and operates 2 parking garages and several flat lots throughout the area, as well as many meters for on-street parking. If you are parking at our lots or on the first floor of the Chestnut Street garage, you will want to download the Flowbird app (links for: Apple Android). If you are utilizing the meters on the street, we highly recommend downloading the Passport app (links for:Apple Android).