Posted on: February 17, 2017

What is Smart 911?


Did you know Smart911 is a free service available to keep you and your family safer? Provided by Chester County Department of Emergency Services, Smart911 lets you create a private and secure safety profile for your family, including any information you want 9-1-1 to have during an emergency. You can include details such as a list of family members, photos, medical notes, pets, and emergency contacts. In an emergency seconds can save lives. Take a few seconds now to plan ahead at www.smart911.com

Have you heard of Smart911.com? It’s a free service provided by Chester County Department of Emergency Services to help you plan ahead for emergencies. If you ever need to call 9-1-1 for a medical emergency, house fire, car accident or other incident, Smart911 will provide 9-1-1 with the information you have entered to provide you with help faster. Plan ahead, with Smart911.com.

What if there’s a fire, a medical emergency, or a child goes missing? When you dial 9-1-1 under stress, you may not have access to important details, or you may have trouble remembering them. Smart911 is a new service in Chester County that allows you to create a Safety Profile at www.smart911.com that includes details you want the 9-1-1 center and public safety response teams to know about your household in an emergency. When you dial 9-1-1, from a phone associated with your Safety Profile, that information automatically displays to the 9-1-1 call taker, allowing them to send responders based on up-to-date location and emergency information. With your Safety Profile, responders can arrive aware of many details they would not otherwise know. Fire crews can arrive knowing exactly how many people live in your home and where the bedrooms are located. EMS personnel can know family members’ allergies or specific medical conditions. And police can access a photo of a missing family member in seconds rather than minutes or hours, helping the search start faster.


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